Knowledgebase

 Edit DNS zone

In order to edit the DNS zone of a domain you will have to access the Zone Editor located under...

 Email disk usage

Scroll down to the Email section and click the Email disk usage link to proceed.Use the Account...

 How can I add a new domain name?

In order to add an aditional domain under the  Domains section you have to select Addon Domain....

 How can I reset the cPanel password?

In order to reset the cPanel password you will have to follow the steps listed bellow:1. Click...

 How do I login to WHM or cPanel?

To access your hosting account, you have the following ways:     After the domain is propagated:...

 How o create a FTP account?

In order to add a new FTP account Click on the FTP Accounts menu in the Files sectionIn the new...

 How to add a parked domain?

In the Domains section, select AliasesIn the displayed window enter the domain name and select...

 How to chane the password of an email address?

To change the password of an email address you have to login to cPanel, go to the Email section...

 How to change PHP values

In order to change the PHP values access Select PHP Versions   In the right upper corner you...

 How to change the PHP version

In order to change the PHP version for your account you will have to follow the bellow steps:1....

 How to change the password for FTP account?

In order to change the password for a FTP account go to FTP AccountsIn the new opened page go to...

 How to check what is using my space ?

To check at any time which files or directories occupy the space you need to log in to cPanel and...

 How to create a SPF record ?

Sender Policy Framework (SPF) is a relatively new protocol used for fighting spam. SPF uses a TXT...

 How to create a database?

1. Click on the MySQL icon2. Scroll down to the MySQL menu Create the database. When you create...

 How to edit the .htaccess file

The .htaccess file is a configuration file and offers possibilities to perform some functions. To...

 How to forward an email address?

Forwarding an email address involves redirecting all incoming messages that are received on an...

 How to redirect a domain to another domain, from your cPanel interface?

To add a redirect it is first necessary that the domain tha you use to be valid. The redirect is...

 What are the files and folders already in my new account?

When you initially log into the root of your account, depending upon the method in which you...

 What is Webmail and how can I access it?

With webmail you can access the mailbox directly with a bowser from anywhere as long as you have...

 What is the control panel?

Hosting customers have access to cPanel and Reseller service customers have access to WHM and...

 Where do I save my site files?

The files of your primary domain will be uploaded under the public_html directory and in order to...